1. Service Overview

Dreamistry VA Solutions ("we," "us," or "our") provides virtual assistance services including but not limited to:

• Administrative support
• Customer service
• Digital marketing assistance
• Project management
• Data entry and management

2. User Eligibility

• Must be at least 18 years old
• Able to form legally binding contracts
• Not prohibited by law from using the services
• Have authority to act on behalf of your business

3. Account Responsibilities

• Maintain accurate account information
• Keep login credentials secure
• Notify us of unauthorized access
• Responsible for all activity under your account

4. Service Terms

4.1 Service Delivery

• Services provided as described in service agreements
• Right to modify services with notice
• Delivery timeframes are estimates
• Quality standards and review processes

4.2 Client Obligations

• Provide accurate information
• Respond to requests timely
• Pay agreed fees on schedule
• Use services in compliance with laws

5. Intellectual Property

• We retain rights to our methodologies and processes
• Clients retain rights to their content and data
• Limited license to use our services
• Respect for third-party IP rights

6. Limitation of Liability

• Services provided "as is"
• No guarantee of specific results
• Limited liability to fees paid
• Force majeure provisions

7. Termination

• Termination with notice per agreement
• Immediate termination for violations
• Effect on pending work
• Refund policies